FAQ's

Frequently Asked Questions

When can I outsource to MF?

You can outsource your project any point of your business time line. Below is an indication that reveals you need an outsourcing partner and it is a right time.

You're incredibly stressed out on routine day to day process
Investing a Lot of Time in Activities You doesn’t like.
Unable to provide the level of customer service you desire
Portion of your business is struggling
Unable to develop new ideas
Core task of your business lacks
No rooms to take on awaiting new business
You frequently forget to do certain tasks.
Hiring knowledgeable staffs is a challenge

What Can I outsource to MF?

You can outsource a portion or entire process based on your business requirements. You can outsource

Insurance Verification
Patient Answering
Medical Transcription
Medical Coding
Demographic Entry
Claims Entry
Payment Posting
Denial Management
Accounts Receivables service
Revenue Cycle Management.

Is there any cost saving benefits in outsourcing to MF?

Absolutely. With our help, you may cut your operational costs by a stunning 40–60% without sacrificing quality or deadlines and no overhead cost. Since our services are precise, of the highest caliber, and always supplied ahead of schedule, you will immediately see a noticeably higher ROI. If necessary, we may also provide you a general idea of your project's cost. Outsourcing partnership with MF will make you better off than you were before.

How will be the communication?

All communication will be in English. All our working staffs and team heads are graduates, experienced and good in English communication in both spoken and written. Client can opt to choose mode of communication either phone call or emails.

Is the pricing is reasonable?

Our account receivable follow-up and medical billing procedures are among the best in the industry. You are free to select the price model with MF that suitable for you, which can be based on hourly, cost per FTE/monthly. per unit work completed, percentage of collection, etc. We may adjust the cost of our outsource service to suit your particular specialty requirements.

Save time?

Your medical staff will no longer be burdened with the tedious long hold phone calls with insurance rep if you outsource the accounts receivable process to MF. By doing this, they will have more time to concentrate on their strengths and can give their patients greater treatment.

Is MF offers FREE trial work to test the process?

Yes, MF offers 1week no obligation FREE trial work to establish processing methodology and client specifications.

Where is your delivery Center?

We have TWO delivery hubs in Chennai TN, which enables us to offer prompt data entry management and accounts receivable follow-up services. These delivery centers work around the clock to provide you a time zone advantage and MF reassure you that our representative will always be available for calls throughout your working hours.

How is QA assured?

Our workflow has been specifically created, and our team of highly skilled QA professionals only provides top-notch services. Throughout the project, you can check and validate the caliber of our work.

What Technology and infrastructure used at MF?

Yes. When it comes to the technology, software, and infrastructure we use the best of the availability in IT at MF, we don't cut any corners. We use the best internet connectivity available. Firewalls, sophisticated VPN communications, virus detection and removal, spam filters, and URL filtering are some of our network's capabilities. Additionally, we have a flawless business continuity plan and 100% redundancy.