M A Y F L O W E R

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About Us

About Us

About Us

Mission statement: Resolved to serve as a virtual back-office staffs to the larger healthcare community with a quality deliverable on time. A BPO company that can be reliable, knowledgeable, helping to build a sustainable operational strategy which can enhance growth value for a business.

Company story:

In search for a new beginning and establishment in healthcare BPO industry brining in with 100plus years of combined experience in revenue cycle management. Mayflower Technologies is found with single purpose of serving clients with utmost BPO care and to the fullest of cliental satisfaction. Having its business office in US North Carolina and operation delivery center in Chennai India. Recruiting the best of the learned and experience staffs and utilizing the most dependable art of technology available in the industry.

We serve the entire healthcare community from physician groups, free standing facilities, practice management groups and medical billing fraternities.

Business institutions around the world strive to improve their process quality while managing their bottom lines smartly. Business Process Outsourcing has become the new paramount normalcy. We, at MF, partner with our clients to provide a array of BPO services covering all five levels:

  • Make rule for processing and adhere to it.
  • Quick to decision-making
  • Direct customer interface
  • Bank of knowledge services
  • Increase in value of stakeholders.

What we bring to you?

Being part of one of India’s growing BPO business sector, MF have made investments in technology, infrastructure, quality-process and domain knowledgeable human resources. So we bring in great value for our clients for their long and short-term growth goals. We modify explicit solutions for meet requirements of client and work towards win-win relationship.

Some of the significance benefits of working with us include:

Focus on core competence:

With our 100 plus years of joined understanding in business process outsourcing spread across various undertakings, you can safely pass on the entirety of your business process necessities to us and focus on your core associations and supporting your core capacity

Assured quality:

Our quality philosophy focuses on continuous Improvement. Our approach focuses on constant measurements and continuous improvements while promoting a total quality culture

Guaranteed quality:Our quality way of thinking centers on persistent Improvement. Our methodology centers around consistent estimations and nonstop enhancements while advancing a complete quality culture

Primary concern benefits:

Dependable, demonstrated frameworks and cycles guarantee basic expense reserve funds for clients. Preparing gives a worldwide work force.

Why companies prefer to outsource partnership with MF:

  • Increased profitability
  • Streamlined cash flow
  • Reduce and control operating costs, between 40 and 60 percent
  • Reduce high staff turnover
  • Service-level guarantees
  • Quick turnaround through 24-hour processing
  • Integrated 24X7 services
  • HIPAA and Healthcare Compliance programs
  • Experience and knowledgeable staffs
  • Highly skilled team management
  • No capital investments
  • Global quality standards

Framework

We convey top caliber, proficient and savvy benefits that use our advanced handling place in Chennai, India. Our cutting edge office makes the most of the profoundly talented labor force and monetary influence in the locale.

MF handling focus sends a multi-site handling system, for clients with critical scale and size needs, to moderate gamble. Features of our extensive casing worked foundation include:

Autonomous Web Rented Circuit from different ISPs is introduced for information access and overt repetitiveness.

  • Built in IT redundancies for uninterrupted operation.
  • 200% power back up
  • Dedicated, fully equipped training infrastructure
  • 24×7 security supported by state-of art access system
  • Fire alarm system

Privacy & Compliance.

We stringently agree and comply with HIPAA security rules and update ourselves with any change or expansion. Our preparation program fundamentally incorporates HIPAA training, mindfulness and news. Rigid security measures including consenting to of classification arrangement with serious punishments with each worker are taken to forestall any break of trust or legitimate angles.

Training

Preparing assumes a significant part in giving Supervisor an edge over others. We urge preparing, as our administrations are very industry explicit, our workers need to comprehend the client business completely and repair with new contributions to offer proficient support. This pattern has empowered us to create and hold a pool of prepared ability, prepared for future improvement both in our tasks and in clients business. Each worker in the ordered progression ought to necessarily take part in a four-week training program with a curriculum including abroad spectrum of training modules, multimedia courseware and collaborative tools.

Turnaround time

Time lag between continents apart which gives ultra-edge for a BPO service providers like us. Using advantage of the time lag we are able to complete all the data entry works within the 24hrs of work time. All the healthcare documents requires to be processed are scanned to us today by the evening are processed overnight. Accessing your system remotely, the data is entered into your system by following morning. Faster claim filing combined with regular insurance follow up helps reduce receivables.